Returns & Exchanges
At Menagerie Farm & Flower, we want you to be completely satisfied with your home and garden purchases. If an item doesn't meet your expectations, we offer a 30-day return window for most non-perishable goods.
Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location within 7 days of receiving your RMA.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method, typically appearing within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing